Warranty

We proudly stand behind the quality of all our jewelry with a comprehensive lifetime guarantee. Our commitment to excellence extends to both our ready-to-wear collection and custom-made pieces. Please review the coverage details below.

 


READY-TO-WEAR JEWELRY

 

Our warranty for ready-to-wear items includes:

  • Thorough cleaning

  • Ring sizing adjustments

  • Rhodium plating for white gold rings

  • Professional polishing to restore shine

  • Tightening of loose diamonds or gemstones

  • Replacement of missing side stones (up to 2mm in size) at no cost

Important note: Complimentary replacement does not apply to center stones or side stones larger than 2mm.

This warranty ensures your jewelry from our curated collection maintains its beauty and integrity over time.

 


CUSTOM-MADE JEWELRY

 

Your custom-made piece includes all of the services listed above in our ready-to-wear warranty, plus the added benefit of a complimentary certified appraisal for insurance purposes. This reflects our confidence in the unique value of your bespoke creation.

Important note: Center stones are not covered under this warranty. Damage resulting from accidents, neglect, or improper care is also excluded. Side stone replacement is limited to accent stones under 2mm in size.

 


 

For any warranty-related questions or to schedule a service, please contact nilofargardezy@gmail.com.

 

For information on our return policy for both ready-to-wear and custom-made jewelry, please visit our Returns page.